Mailmo helps businesses connect with each other by providing web applications, browser extensions, and other online services.
This Privacy Policy describes how we use personal data, how we share it, and your rights and choices.
If you have any questions related to privacy, please get in touch with us at [email protected].
"Mailmo", "we", "our", "us" refers to mailmo.io.
This Privacy Policy applies to all services offered by Mailmo ("Services"), which includes the services offered on the website mailmo.io, and other external services or websites that Mailmo indicates are covered by this Policy ("Sites").
Depending on the context, "you" means Mailmo User, Business Profile or Visitor:
When you visit our website, Mailmo tracks your usage which includes statistics such as which pages you visit and how long you look at them. This may include information such as IP address, geolocation information, browser type and information about the use of our website, including a history of the pages you view.
When you create a Mailmo account, we ask information such as your email address, your name or what company you work for. In some cases, we might ask for a phone number for verification purposes. If you become a paying customer, we will collect your payment card information.
Whether it is on the Sites, through the API or add-ons provided by Mailmo, we monitor your usage of the Services, and log requests that you make. Those logs can include information such as IP address, geolocation information, or the browser used.
When using our Services, you might send us some data or files. For example, enter email addresses in the Email Verifier, or names in the Email Finder.
If you reach out via email or chat, we keep conversations and other data you might send during those exchanges. When you delete your account, those conversations are removed after a period of up to 6 months.
When creating an account, you enter personal information such as your name and contact information. This data is used to enter into business relationship with you. This information allows us to authenticate you with your Mailmo account.
We're looking at usage patterns and statistics to understand what to improve on Mailmo. This includes, for instance, tracking the usage of a specific feature or running A/B tests. It can also be data directly shared by you, like the information you share in a survey.
Mailmo provides customer support via email or chat, to help you take full advantage of our Services or fix problems you encounter. To do so, the customer success specialist will access the information relevant to the issue. It can be account information or activity monitoring.
We use the contact information shared by Mailmo Users or Visitors to share information about the service, announce new features, or share relevant educational content.
You have the following rights in relation to the personal data that we hold about you:
If you’re a Mailmo User, you can log in to update your information. You can also permanently destroy your account in your settings.
In particular, you have the right to obtain confirmation as to whether or not personal data concerning you are being processed, and, where that is the case, access to the personal data and the following information:
If you are a Mailmo User, as a general rule, all the data of your account such as your contact information, your saved leads or campaigns is kept until you decide to delete it.